Roofing FAQs

Have a new roof installed on your home in 1 to 2 days

What is the typical roof installation timeline?

The average roof takes 2 days under 30 squares. However, the timeframe can vary based on the size, slope, and difficulty of the roof.

Do you charge for repairs/replacement estimates?

Roof replacement estimates are given free of charge. For basic repair visits, we charge a minimum fee, and written estimates are prepared for those situations that require more in-depth lengthy work to be completed by one or more service technicians. A basic repair visit includes a diagnostic of the issue, as well as an hour of labor, and technicians, are prepared to do the repair/service on that very first visit. In some instances, we may perform a basic service visit and complete needed immediate repairs while you review and consider the more in-depth repair estimate. If you approve and proceed with the repair estimate – the minimum service visit fee will be applied to your final amount due if you have paid that amount prior to the additionally estimated work being completed. Job-specific materials that are needed to complete the work are an additional cost. If a repair is extensive, then a written estimate be given by the Service Coordinator.

Should I cover the things in my attic?

We strongly suggest covering items in your attic. Our team does a fantastic job at keeping your property spotless, however, it’s very common for shingle granules to fall between cracks in wood during tear-off and installation.

Will my gutters be removed?

We work around your existing gutters and will inspect and clean them at the end of your roof installation.

Do I need to be home while the job is done?

No, we have a highly-skilled project manager supervising all aspects of the job.

What type of roofs do you service?

Asphalt Shingle, Metal, Flat Roofing (EPDM, TPO, PVC), and Cedar Shake.

How long will my roof installation take?

On average, it takes 1 to 2 days to complete a roof installation.

How do you clean up after the job is done?

We use tarps as well as a magnetic sweep of the yard.

What is your service area?

We service most of Central Virginia including Bay, Tidewater and Hampton Roads areas. We also service Eastern North Carolina and the Outer Banks area. 

What is your warranty?

We have a 5-year labor warranty and there is a limited lifetime warranty on the roofing products.

How can I pay my bill?

a. Mail a check or stop by the office with cash or a check.

b. By debit card or credit card on our website – go to the “Pay Now” page by clicking here. (Note: a 2-4% service fee is added onto the total depending on the type of card you are using – Mueller Builders does not receive this fee money which is collected by the third-party company processing the credit card payments.)